Things have been a little hectic at work of late and I have been in training for the past two weeks. This week I have a batch of my own and that session is going on. Next week, again, I have Email Response Training (ERT). We have something called a pre-ERT Test which needs to be cleared before one can enter ERT and I gave that test a couple of weeks back. I totally didn’t get time to prepare but managed to take it somehow.
Today, I got an email from Darshini (who is my ERT trainer and also my team member, since I am also part of training team) saying:
Hello Nags,
I’m sorry to inform you that you have not passed your Pre ERT Test. The required pass was 45 out of 60 questions. Unfortunately, you did not make the mark. You will need to take the test up again. Please let me know when you will be free to take the test and I will schedule you for it. Please let me or Kalpana know if you have any questions or concerns.
I had given a 10-minute break to my class and thats when I saw this email. Was completely disappointed and responded to her saying:
oh damn! cant believe i was this bad. I will take the test today during lunch. (12:30-1:30) thats the only free time i have. gawd, i am such a disappointment to the ERT team
sorry guys, will try to clear it this time. a very embarrassed nags
I was quite disappointed in myself and wondered why this happened. A short while later, Kalpana knocked on the door and asked to talk to me. She told me there was a meeting after work today and I had to attend that. We spoke for another 2 mins and then headed back to the training room. I opened the room, and there was Darshini with her camera. There was a congrats sign stuck to the wall.


I was speechless and at a loss for words. My trainees looked at us in wonder thinking ‘where the heck are we?” Welcome to Google, dears.
This is the follow up email that Darshini sent to the entire team and congrats have been flowing in. Guess I am fishing for more here.
Team,
Superstar Naags has created a new record… She is the first ever to achieve a full score in the Pre ERT test!!! Woooohooooooo
But, she was NOT the first to know about it. Keeping with our tradition of doing things the nutty way, we decided to tell her that she had, indeed, failed ! 
Filled with disappointment, she shot out apologetic emails to Kalpana and I, and gave her class a quick break so that she had some time to recover.
Little did she know that Kalpana and I were on our way here to make it all up to her and give her the good news in person! And… Was she shocked to see us!! Further more, she was shocked to find out that she had actually passed, and with such fab results! (For the shocked expression, please see photo) I must also add that after taking the test Naags was not so sure that she was going to pass it… But, she has done a fantastic job and has set a record in the bargain! Everyone please congratulate our very own Naags who has done this while focusing on ABT and other responsibilities!
Yay!!!
~darshini
Actually I just wanted to record this as a memorable day in my life. Darsh and Kalpana are both in a different building and they came all the way here, just to make my day. Thank you guys.
Love my job, love my life
